South Bay's Best Christmas Trees Will Be Available Starting November 24th, In-Store or for Delivery!

Return Policy

Deep Roots Garden Center

Deep Roots Garden Center Return Policy

Garden Center

Plants: All plants may be returned within 72 hours from time of purchase. Plants must be in like-new condition, properly watered, unbroken, never planted, and have any and all labeling intact. Any plant that has been removed from its original pot may not be returned. Any plant sold “as is” or on clearance may not be returned. Any plant that was delivered that needs to be picked up in order to facilitate a return will be subject to a pickup fee and a 35% restocking fee. Other restrictions may apply.


We provide no guarantees as to the lifespan of your plants. These are living, breathing lifeforms that must receive proper care in order to thrive. Please consult with our nurserymen on the proper care and maintenance of your plant for best results. Selecting the right plant for the right spot is key to success.


We guarantee that plants are sold true to name, well rooted, and pest and disease free. Any pest or disease issue on the plant after 30 days is the responsibility of the customer. If any problem is noticed on the plant within 30 days, please bring it to the attention of Deep Roots Garden Center immediately so we may correct it. Any plant that is deemed to have an issue will be replaced with the same size and type of plant, or a store credit can be issued instead. Store credits are valid for 90 days. We do not provide any refunds or credits for plants deemed to have been improperly maintained.


Hardgoods: Pesticides, fertilizers, tools, pottery, etc, may be returned within 30 days. All products must be in like-new condition, having been properly stored, with all price tags and labeling intact.


All returns must be accompanied by a receipt or proof of purchase.


Christmas:

We do not provide any refunds or credits on any Christmas items such as, but not restricted to, Christmas trees, poinsettias, wreaths, garlands, ornaments, and greenery. We provide no guarantees on the lifespan of your tree.


Get in touch with us for more information.

  • What is Deep Roots Garden Center?

    Deep Roots Garden Center is a family-owned indoor plant store in Torrance, CA, offering the largest selection of houseplants, pottery, and plant care products in the South Bay. We've proudly served the community for over 15 years. If you're looking for a garden center, visit or contact us today!

  • Where is Deep Roots Garden Center located?

    We're located at 18420 Hawthorne Boulevard, Torrance, CA 90504, conveniently serving the entire South Bay area including Redondo Beach, Hermosa Beach, Manhattan Beach, and more. As one of the top garden nurseries in the area, we can't wait to assist you.

  • What are your business hours?

    Our garden center is open seven days a week from 9:00 AM to 5:00 PM. Visit or contact us today to learn more!

  • Do you sell outdoor plants?

    As one of the most dependable garden centers, we currently offer seasonal herbs and vegetables, and we're excited to launch a full outdoor plant section in 2026!

  • What types of indoor plants do you carry?

    We offer a wide variety of indoor plants, including tropical foliage plants, low-light houseplants, succulents and cacti, orchids, and rare and collector plants. To inquire about our indoor plant selection, get in touch with our garden center today.

  • Do you offer plant potting services?

    Yes! Our DIY Potting Bar is free with any plant and pot purchase. Our garden center provides soil, fertilizer, and staff assistance to help you pot your plant on-site. Call or visit us today!

  • Can I get help diagnosing a plant problem?

    Absolutely. Bring in a photo or sample of your plant and our garden center experts will help identify the issue and recommend care solutions, including organic pest control and soil amendments.

  • Do you deliver plants or arrangements?

    Yes, our garden center offers local delivery for live plant arrangements made with succulents, orchids, and other indoor plants. Call us today for more information!

  • Do you still offer florist services?

    We no longer offer traditional florist services, but we do create custom live plant arrangements that are perfect for gifts, events, or home decor. If you're looking for indoor plant pottery, indoor plant arrangements, and more, call Deep Roots Garden Center.

  • What payment methods do you accept?

    We accept Visa, MasterCard, American Express, Discover, Apple Pay, and cash. If you've been looking for milkweed plants, orchids, or other plants and flowers, visit Deep Roots Garden Center today!